Human Conversations. Smarter Service.

Say goodbye to robotic menus and voicemail dead ends. With Engage Voice Agent, every call feels like a natural, human conversation - available 24/7 to serve your customers and grow your business.

Why Choose Engage Voice Agent?

Talk, Don't Press Buttons

Customers can speak naturally, and the system understands.

Always On

Day or night, customers can reach a live-sounding voice agent.

Personalized Service

Recognizes returning callers and tailors responses.

Lower Costs

Automates routine calls so your team can focus on what matters most.

Proactive Outreach

Call customers with reminders, updates, and follow-ups.

Multilingual

Serve a broader audience in multiple languages.

Use Cases

Inbound Calls

  • Customer support & troubleshooting
  • Scheduling and rescheduling appointments
  • Billing, payments, and account inquiries
  • Order status and delivery tracking
  • General questions and information requests

Outbound Calls

  • Appointment reminders and confirmations
  • Delivery notifications and updates
  • Service follow-ups and satisfaction checks
  • Payment reminders and collection support
  • Customer surveys and feedback

Industry Solutions

Real Estate

Engage prospects instantly - schedule showings, share property details, and follow up with leads.

Medical & Healthcare

Let patients book, reschedule, or confirm appointments, request refills, and receive automated reminders.

Field Service

Simplify scheduling, arrival notifications, and post-service follow-ups to improve customer trust.

Retail & eCommerce

Handle order status, returns, and product questions, while proactively delivering shipping updates.

Financial Services

Support customers with account inquiries, payment assistance, fraud alerts, and timely reminders.

Hospitality & Travel

Deliver fast booking assistance, reservation changes, itinerary updates, and upsell opportunities.

Transform Every Call Into a Conversation

Engage Voice Agent by CtiPath modernizes the way your business communicates. Customers get the fast, natural, and reliable experience they expect - and your team gains more time to focus on high-value interactions.

Modernize Your Customer Experience

With Engage Voice Agent by CtiPath, every call becomes a conversation - not a transaction. Your business sounds more approachable, delivers faster service, and provides the kind of modern, effortless experience customers now expect.